You can delete your account in the app, whether you play as a guest or signed in with Google or Apple:
Your account stops working at once. Within 30 days we erase your album, Shutterlings, Film, items, photos and their copies, your creations' records, your battles, your live-battle ladder place and team, your reports, hides and blocks, your feedback and crash reports, your sign-in records and the link between you and any invitation. For Sign in with Apple we also end Shutterlings' access with Apple.
Your Shutterlings leave every Photo Walk. Other players keep the Shutterlings they caught from you, shown with a picture of the type instead of your photo, and a name you chose is replaced with a plain one. Finished live matches stay as history without your account.
Reports and blocks other players made about your Shutterlings are kept for 180 days for safety, without your account: only which Shutterling, what was reported and why, and when.
Our database backups are encrypted. Most are deleted after seven days, and every backup or recovery copy holding your account is deleted within 90 days of your request at most. Our host also keeps its own short-term database backups. If we ever restore a backup, accounts deleted since are erased again first.
Google or Apple: install Shutterlings again, sign in on the Account page with the same Google or Apple account, and press DELETE ACCOUNT. Or write to support@shutterlings.com with your account code: the "Account code: ABCD-EFGH" line on the Account page (a screenshot of that page is enough). We delete the account with that code 14 days after your request, unless the account is used in that time: any sign-in or play cancels the request, so a code someone else copied cannot delete an account its owner still uses.
Guest: a guest account lives only on the phone that made it, and its photos were never shown to other players. If you still have the app, the Account page shows its account code, which you can send us the same way. Once the app is uninstalled or the phone is reset, nobody can open the account again and we cannot tell which one was yours; a guest account that has not been used for 180 days is erased automatically.
What we keep and for how long: the privacy policy. The rules of the game: the terms of service.