Last updated 27 October 2026. Shutterlings turns your photos into creatures that other players meet. These rules keep it fun and safe for everyone. They are part of the Terms of Service. Questions go to support@shutterlings.com.
Choose a clear main subject. Objects, animals, plants, food, artwork and scene details are welcome. A busy background is fine when one subject stands out.
No real people as the main subject, even with their faces covered. That includes selfies, portraits, groups, and photos of people on screens or prints. A hand holding an object is fine. Drawings, paintings, dolls, statues, plushies and fictional characters are welcome.
Keep private details out. Avoid visible real faces, IDs, license plates, addresses, phone numbers and other details that identify someone.
Not allowed, in photos or in artwork:
Context matters. A symbol used to promote hate breaks these rules; ordinary religious or historical use does not. Spooky decorations, skulls, pentagrams, benign occult images and obvious toy weapons, such as brightly colored water pistols and foam-dart blasters, are fine when they break no other rule.
Only send photos you took or have the right to use, and respect other people's privacy.
A photo that is blurry or has no clear subject may simply not develop. That is not a rule break, and refused photos are not strikes against you.
Original, silly, cheeky, spooky and absurd names are welcome. Shutterling and move names are at most 24 characters.
Not allowed: slurs, harassment, dehumanising language, sexual language, strong swearing, real-world threats, praise of extremists, encouraging self-harm, personal details, or pretending to be another player or the Shutterlings team.
Make up your own names rather than copying brands, franchises or famous characters. An ordinary product label in a photo is fine.
Many names and descriptions are written by AI. AI text follows the same rules and can be reported. An AI mistake is not counted against the person who took the photo.
You can undo hides and blocks in Hidden & blocked. Battles, stats and rewards stay the same whatever you hide.
A person reviews reports. The number of reports alone does not decide anything.
When a rule is broken we may remove the photo or text, limit what the account can do, or suspend it for a time or for good, depending on how serious it is and whether it keeps happening. Serious cases may be acted on without a warning. A suspended account cannot develop new photos, make photos Public, send reports or play live battles, and its Shutterlings may be kept out of other players' walks. It can still sign in, see its album and delete itself.
Deliberately false reports, and making new accounts to dodge a suspension, also break these rules.
If you think we got it wrong, write to support@shutterlings.com.
While Shutterlings is in testing, these rules may change as we learn. When they do, we post the new version at this address and update the date at the top.